Videcom Vid-Web is an e-business solution to web-enable Travel Industry and Airline Ticket Booking procedures. The solution is proven to both increase ticket sales by giving customers an additional medium to make trouble free bookings, and increase revenue to Airlines through commission free reservations.

Vid-Web System Main Features:

As the travel industry utilizes the Internet on an increasing level to search for and make travel arrangements, Vid-Web allows Airlines and the consumer to deal directly. The Internet booking engine interfaces with either the Airline’s Host Reservation System or the Reservation System.

Ticket pricing, schedules and flight availability are requested from the reservation system and bookings made are returned directly back to the reservation system. All functions that are required to enquire and book tickets are integrated into the engine that include checking availability, fare quoting, scheduling and reservations. These functions are displayed in “User Friendly” screens which combine to allow the consumer full access to travel reservations.

Vid-Web can be adapted to allow Travel Agents that do not have connectivity to Host systems to access Global Distribution Systems or Central Reservation Systems through a TCP/IP internet connection from remote locations. The only requirement is an Internet connection (dial-up) and an internet browser.

Sessions

A terminal adapter (TA) is required for each session running simultaneously, the TA is only allocated to the user session when a host transaction is required as the user may spend some time between transactions i.e. from when a flight schedule is displayed to actually selecting a flight. So in effect a TA is shared by multiple user sessions at one time allowing many more clients to run sessions than there are TA’s available.

Connectivity

The Host Connectivity & Interface between the Internet booking engine and the Airline Host is made by Gateways that support TCP/IP, X.25, ALC, UTS and SNA protocols. Interfaces are available for all Hosts including Airlines, Global Distribution Systems, and Computer Reservation Systems.

Host Interface

The Vid-Web engine is developed based on IATA formatted codes such as Airports, Cities, Dates, Times, Special Request Meals etc. which are essential for interfacing with the Host.

Statistics

The Vid-Web statistical tool can be developed to meet the needs of an Airline for any purpose such as sales & marketing, scheduling etc. Information which can be gained through the booking engine statistics tool include:

The consumer will generally access the booking engine via the Airlines promotional Website through a link. The same “look and feel” of the Airline Website can be used throughout the pages giving the consumer a consistent corporate image.

The initial page requests details such as the route and date of travel as well as the number of people travelling. The system can be configured to allow details such as the class of journey to be submitted either at the beginning or later in the booking engine to either filter information initially, or allow a greater choice of flights.

This information is then submitted in one transaction to the host and a reply is returned in the form of a schedule of flights available within this given criteria. The consumer is then required to select the preferred flights and resubmit the form to the host. The consumer is then provided with a fare quote and requested to confirm the details of the journey before proceeding with the booking. The process can also be “stepped back” at this stage to allow the user to adjust flight details. An additional feature of vid-web is a fine tuning box which can be used to adjust the details within the same page.

After accepting the confirmation, the passenger details along with the payment for the reservation are requested to complete the booking. This submission automates the Credit Card Authorization and providing this is accepted the booking confirmation is sent to the consumer and the booking is complete. At any time up to the Credit Card Authorization the user may either step back in the booking process, or use the box in each screen to fine tune the request.

The Vid-Web booking engine can be developed to be a very simple process or more complex depending on the Airlines requirement and application. We can offer a fully scaleable solution that is adaptable from a small regional airline with a limited schedule, to an international carrier with hundreds of worldwide destinations. The Solution can be offered in a variety of payment schemes to suit the requirement of your business.

All our products meet or exceed U.S. Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) requirements, and are fully supported by our committment to after sales service and support.

With customer satisfaction as our ultimate goal, we are proud of our track record for continuous business engagements with clients and are committed to keeping Zortek Systems as the world's fastest growing supplier in its field.

For pricing and product information please call us at (954) 885-8282. You can also email us at: sales@zortek.net