Since
the invention of the ATM, customers have
been getting used to self serve devices.
The airline industry is a good example
of how they have adopted these automated
devices.
The endless lines at the check in counters
in airports have always been an inconvenience
to the public. The Kiosk, based on the
CUSS (Common Use Self Service Using Kiosks)
can cut these waiting lines and no longer
make it an endless wait to get your boarding
pass. It offers people the option of self
service check in with added conveniences
and less hassles in the airport.
The KIOSK used to exist only for the
use of ticketing, and now has become of
much higher use. Zortek can place the
power into passenger’s hands and
enable them with the CUSS (Common Use
Self Service Using Kiosks) to attain flight
information, seat reservations, ticket
purchases, baggage checking, special meal
orders, and of course boarding passes
printed.
Using the Common Use Self Service, different
airlines can perform check-ins all in
a single Kiosk, while it can also offer
it’s CUSS check in technique in
all CUSS KIOSKS and not only its own.
Passengers can check in quickly without
having to deal with agents and long lines.
Passengers are presented with a welcome
screen, they then select their airline,
and that airline's own check-in software
comes up on the screen.
The CUSS/KIOSK is being not only used
in airports but is being used in car-rental
offices, railway stations or hotel lobbies
where airlines kiosks would have cost
too much and taken up too much space.
Another consideration is to place CUSS/KIOSKS
in non-airport locations for other uses.
It would then, for example, be useful
to use a kiosk in a hotel to check out
of your hotel, look up your flight, and
then check in for it.
Benefits of CUSS/KIOSK:
• Security of access
• May save space in airports not
needing space anymore for airline kiosks
• More customer satisfaction, with
no inconvenience of handling agents, all
self service
• Same airline facilities offered
• Will increase terminal capacity,
while the kiosks accelerate the handling
process and maximizes passenger flow
• It will lower the airline’s
passenger handling cost by using this
technology
For pricing and product
information please call us at 305-822-3444.
You can also email us at: sales@zortek.net
